Union Bank of Nigeria is inviting applications from dedicated, articulate, and customer-oriented individuals to join our team as Customer Service Representatives.
The ideal applicants will function as the primary point of contact for customers, delivering outstanding service and ensuring smooth banking experiences across all touchpoints.
Read on to learn about the job descriptions, and how to apply as a Customer Service Representative at Union Bank of Nigeria.
Also see:Vacancy for Bank Teller at Union Bank of Nigeria
Quick Summary of Bank Teller at Union Bank of Nigeria
| Company/Host | Union Bank of Nigeria |
| Category | Jobs |
| Employment Type: | Full time |
| Title | Customer Service Representative |
| Qualification | OND, NCE, HND, or Bachelor |
| Job Location | Lagos |
| End Date: |
About Union Bank of Nigeria
Founded in 1917 and based in Lagos, Union Bank of Nigeria is one of Nigeria’s oldest and most established commercial banks. It offers a lot of financial services to people, small and medium-sized businesses, and big businesses.
Overview
- Founded in 1917 as Colonial Bank, it was later renamed Union Bank of Nigeria.
- The main office is in 36 Marina, Lagos Island, Lagos State, Nigeria.
- Type: A private bank for businesses.
- Field: Financial services.
Union Bank of Nigeria has been around for more than 100 years and is a heritage institution that combines old and new banking ideas. It is still an important part of Nigeria’s financial scene, with solid assets and a focus on going digital.
Yetunde Oni is the current CEO.
Also see: Union Bank Of Nigeria Plc Salary Structure – 2025
Key responsibilities
- Addressing customer enquiries through telephone, electronic correspondence, or in-person interactions.
- Guaranteeing compliance with the bank’s service standards and policies.
- Providing customers with information regarding products and services, as well as support for transactions and account management.
- Addressing complaints and resolving issues promptly and effectively.
- Maintaining current records of consumer interactions.
Requirements
- Excellent communication and interpersonal abilities.
- Proficiency in addressing customer enquiries with patience and professionalism.
- Prior experience in customer service is preferable but not obligatory.
- Pertinent educational credentials (OND/NCE/HND/B.Sc. in Banking, Finance, Business Administration, or related disciplines).
Instructions on How to Apply
If you are interested in applying for the position of a Customer Service Representative, and meet the requirements, please submit your curriculum vitae to
Making sure you are using the job title as the subject of your email message.
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