Sundry Markets Limited, a leading indigenous Nigerian retail company best known as the owner and operator of the Market Square supermarket chain is recruiting for a Department Manager – Checkout.
Details of job descriptions, eligibility criteria and how to apply for the position of Department Manager – Checkout at Sundry Markets Ltd (Market Square) are outlined in this post.
Also see:Department Manager – Fresh Food at Sundry Markets Ltd (Market Square)
Quick Summary of Department Manager – Checkout at Sundry Markets Ltd (Market Square)
| Company | Sundry Markets Ltd (Market Square) |
| Category | Job |
| Job Type | Full time |
| Job Title | Department Manager – Checkout |
| Location | Lagos, Owerri, Abuja, Benin, Onitsha, Asaba, Benin, Awka, Onitsha, Warri, Akure, Mowe |
| Experience: | 4 years |
| End Date: | 2026-05-31 |
About Sundry Markets Ltd (Market Square)
Sundry Markets Limited, Nigeria’s major market retailer, owns Marketsquare, the country’s largest supermarket chain.
Since launching our first store in 2015, we’ve expanded into a trusted household name with 37 locations in 16 cities, connecting millions of Nigerians to great brands and everyday basics.
As Nigeria’s top market retailer, we are committed to setting the standard in quality, reach, and value. We continue to be the first choice for customers in various cities, working relentlessly every day to provide the highest quality products at the lowest possible costs.
About the Role:
- We are currently recruiting for a customer-focused and highly organized Checkout Manager to oversee all activities at our checkout unit. In this role, you will be the guardian of the final impression we have on our customers.
- You will assume responsibility for customer satisfaction by leading the cashier and porter team, ensuring prompt resolution of issues, and delivering a seamless, friendly, and efficient checkout experience.
Key Responsibilities for Department Manager – Checkout:
- Develop and manage schedules for tills and checkout personnel to uphold customer service standards. Coordinate lunch breaks, cashing-up breaks, and provide backup staffing as needed.
- Oversee Cashiers and Porters, ensuring excellent customer service through proper handling, packing, and carrying of customers’ goods.
- Direct and maintain control over all housekeeping duties, including cleaning, wrapping, packing, and managing trolleys, baskets, and checkout drawers to foster a customer-centric environment.
- Ensure daily cash-ups for all Cashiers, conduct regular spot checks on opening tills, and manage change requisitions and issuances accurately.
- Proactively assist customers with price queries, merchandise questions, and loyalty card inquiries. Encourage customers to utilize feedback channels to continually improve satisfaction.
- Train and motivate checkout staff to provide efficient and exceptionally friendly service. Coach employees in special circumstances such as theft, complaints, returns, exchanges, coupons, and special offers.
- Direct and implement staff buying procedures, maintaining control over the process to enhance the overall customer experience.
Qualifications & Skills:
• Minimum of B.Sc./ HND in any related field.
• Minimum of 4 years in customer service operations or banking experience as customer/Teller service specialist.
• Must have either of NYSC discharged/exemption or exclusion letter
• Strong leadership and people management skills with the ability to train and motivate a team.
• Excellent cash handling and reconciliation skills with high attention to detail.
• A genuine passion for delivering exceptional customer service.
• Ability to handle customer complaints and special circumstances with tact and professionalism.
• Strong organizational and scheduling abilities.
We offer:
• A competitive compensation and benefits package
• A collaborative environment where we support each other to succeed as a team
• A value-based culture
• A diverse and inclusive environment
• Great learning and growth opportunities
Method of Application
Application should be made through the Sundry Markets Ltd portal by clicking the APPLY HERE button below.
Application Deadline: 2026-05-31
YOU MAY ALSO LIKE:
Safety Officer at Seven Up Bottling Company
Regional Sales Manager at Seven Up Bottling Company
Executive Personal Assistant at Ocean Marine
Gas Senior Sales Representative at Tide Power West Africa Company Limited
Diesel Senior Sales Representative at Tide Power Technology Co Ltd.
Join Our WhatsApp Group for Free Job Study Materials & Updates!
If you’re currently preparing for any job recruitment exams, interviews, or government job opportunities, this is for you! We’ve created a WhatsApp group where we share FREE study materials to help you stay ahead in your career journey.
Don’t wait till you hear about openings too late — be the first to know and prepare smartly!
See you inside the group