Job Description Of A Phlebotomist – Duties, Skills & Qualifications

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Every time you have a check-up or get some lab test done, you see a key part of the health care team – the phlebotomist. These health care practitioners specialize in drawing blood, a necessary skill to obtain in order to assess a person’s health, track a person’s health over time, and to perform various research activities. 

Although drawing blood is the primary task, the role is quite difficult and requires a special combination of various technical, careful, and empathetic skills.

This article will present information about the phlebotomist job description. We will discuss what a phlebotomist does on a typical day, what a phlebotomist must be able to do, and what qualifications you need to work in this amazing field. 

If you would like to work in health care or would just like to know what these professionals do, this article will help you.

What Does a Phlebotomist Do? 

A phlebotomist, or phlebotomy technician, is a trained health care worker who is responsible for taking blood samples from patients. 

These samples are sent to a lab for analysis and help the doctors to find and treat various health problems. 

Phlebotomists are a key part of the health care system, connecting patients and diagnostic laboratories, and they are responsible for collecting samples in a safe and efficient manner. 

Phlebotomists work in many different places, including hospitals, clinical laboratories, blood banks, and medical offices.

Primary Duties and Responsibilities of a Phlebotomist

Phlebotomists do much more than draw blood. Their work is comprehensive: they prepare patients and handle samples of blood drawn from them. 

Patient Interaction and Preparation

Drawing blood can be a fearful process, so a phlebotomist is required to soothe patients and go over the process detail by detail. 

They verify the patient’s identity to ensure the correct tests are performed and confirm any special requirements, such as fasting.

Performing Venipuncture

The main thing phlebotomists do is intravascular blood collection, a process called venipuncture, a process that has a lot of detail to do with it.

  • Selecting the Site. Picking a vein, and locating it. This is done laying a patient with their arm on a table.
  • Aseptic Technique.** To avoid an infection, the site should be cleaned with an antiseptic.
  • Applying a Tourniquet. A tourniquet will be applied to make the vein stick out so it can be accessed more easily. 
  • Drawing Blood. A sterile needle is inserted into the vein and an adequate amount of blood is collected in the provided collection tubes.
  • Post-Procedure Care. Once the blood is collected, the needle is removed, a small amount of pressure is applied to allow for bleeding to stop and a bandage is placed over the site.

Other Specimen Collection Methods

While venipuncture is the most common method, phlebotomists are also trained in other techniques. They may perform finger pricks to collect a small amount of capillary blood or heel sticks on infants

Sample Handling and Processing

The phlebotomist must take the time to properly label the blood collection tubes with the correct patient name and date and time collection to ensure there are no errors that may result in a misdiagnosed condition.  

After collection, the tubes may be spun in a centrifuge to separate the blood into its components and the samples are readied for transport to the laboratory.

Keeping Equipment and Materials in Order

Phlebotomists must have a neat, sterile, and well-equipped area to work in. This involves organizing the needles and tubes to be used, the bandages and other materials. 

Safely and legally discarding used needles and other medical waste materials is their responsibility.  This must be done according to regulations.

Essential Skills for a Phlebotomist

Every Phlebotomist is required to have certain hard and soft skills.  We will look at five of the soft skills below and then turn to some of the hard skills.

Soft Skills

  • Communication. Phlebotomists must inform and advise patients.
  • Compassion. Phlebotomists work with patients that are often ill or have serious health concerns, and must show them kindness.
  • Leadership. Phlebotomists often must show their medical coworkers how to work with a patient.
  • Attention to Detail: From verifying a patient’s identity to labeling a specimen, precision is non-negotiable. A small error can have significant consequences.
  • Stress Management: Working in a fast-paced environment and dealing with difficult draws or anxious patients requires the ability to remain calm and focused under pressure.

Hard Skills

  • Knowledge of Anatomy and Physiology.  To be effective, a phlebotomist must have a basic understanding of the heart and its functions.
  • ASEPTIC Technique. To protect the patient and the phlebotomist, infections must be avoided at all costs. Aseptic procedures must be followed.
  • Blood Draw.  A Phlebotomist must cause as little pain and bruising as possible. This is a priority.
  • Data Entry. Blood work must be documented in the medical record.  This must be done with minimal errors.
  • Venipuncture Proficiency: The ability to perform blood draws with minimal pain and bruising is the cornerstone of the profession.

Qualifications and Education Requirements

Other careers in the medical field typically require more advanced education, but that is not the case for becoming a phlebotomist. The education requirements for becoming a phlebotomist are a great entry point into the medical field. 

Education and Training

Completing a postsecondary program is the most common route for entry level phlebotomists. 

Most phlebotomists complete a postsecondary program at a community college, vocational school, or technical school. 

These programs typically lead to a certificate and can be completed in less than a year. Coursework covers:

  • Anatomy and physiology
  • Medical terminology
  • Specimen collection and processing procedures
  • Laboratory safety protocols
  • Hands-on clinical practice performing venipunctures

A high school diploma or equivalent is generally a prerequisite for enrolling in a phlebotomy program.

Certification

While certification is not legally required in every state, most employers prefer to hire certified phlebotomists.

So if you want to earn more money and have better job opportunities, you should become certified. 

Phlebotomy certificates are not difficult to earn and require only completing a program and passing a test. 

Some of the organizations that offer phlebotomy certificate programs are the National Center for Competency Testing (NCCT), American Society for Clinical Pathology (ASCP), American Medical Technologists (AMT), and National Healthcareer Association (NHA).

State Licensure

A few states, such as California, Louisiana, Nevada, and Washington, require phlebotomists to be licensed. The requirements for licensure vary by state but usually involve completing an approved training program and passing a certification exam. It’s important to check the specific regulations in the state where you plan to work.

A Career with Impact

The role of a phlebotomist is much more than just a job; it’s a career that places you at the heart of patient care. These dedicated professionals blend technical expertise with a human touch, providing comfort and care while performing a procedure that is fundamental to medical diagnostics. Their work directly impacts patient outcomes and provides physicians with the information they need to save lives. If you are a detail-oriented, compassionate individual looking for a fast-paced and meaningful career in healthcare, becoming a phlebotomist may be the perfect fit for you.

Work Environment and Career Outlook

Phlebotomists are the backbone of diagnostic medicine and are needed everywhere. You can find them working in:

  • Hospitals
  • Diagnostic Laboratories
  • Outpatient Clinics
  • Doctor’s Offices
  • Blood Donation Centers

According to the U.S. Bureau of Labor Statistics, employment of phlebotomists is projected to grow much faster than the average for all occupations, making it a stable and in-demand career choice.

If you’re looking for a fast-paced, people-focused role where you can make a real difference every day, a career as a phlebotomist offers a rewarding and practical entry into the world of healthcare.


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