KloudOpp Limited is seeking a Senior Community Manager to oversee the development, engagement, and administration of our international digital communities.
Details of job description, requirements, and how to apply for this role will be outlined in this post.
Also see: Senior Social Media Manager (Remote) at KloudOpp
Quick Summary of Senior Community Manager (Remote) at KloudOpp Limited
| Company/Host | KloudOpp Limited |
| Job Category | Job |
| Job Type | Remote |
| Job Title | Senior Community Manager |
| Eligible Location | Completely Remote (Global) |
| Experience level | 5 years |
| End Date: | 31st December, 2025. |
About KloudOpp
KloudOpp is a software development and EdTech startup headquartered in Lagos. We are a team of dedicated and enthusiastic professionals united by a common vision to enable individuals and enterprises through innovative technology.
KloudOpp’s bespoke software solutions serve a variety of industries by utilizing web, mobile, cloud, and artificial intelligence technologies.
Educational Development lies at the heart of our mission, and we are committed to revolutionizing learning through innovative e-learning platforms and state-of-the-art educational applications.
We cultivate robust relationships with clients and consistently surpass expectations in outcomes.
KloudOpp invites all innovative individuals, organizations, and partners to join us in transforming the technology and education sectors, working collaboratively to build a brighter and more empowered future.
Overview of the Position
- This position does not correspond to a typical social media or community role — the optimal candidate must be strategic, highly organized, and experienced in developing, expanding, and cultivating communities across various platforms.
- They will serve as the company’s representative voice, cultivate meaningful engagement, and execute strategies that enhance user retention, reinforce brand loyalty, and promote advocacy.
- Candidates are required to possess verifiable experience in online community management, engagement strategy, and user growth, preferably within the fields of technology, EdTech, FinTech, or globally scaled digital products.
Key Responsibilities
Community Strategy and Expansion:
- Develop, execute, and oversee community engagement strategies across various platforms (Discord, Slack, LinkedIn, Telegram, social media, forums).
- Identify opportunities for user acquisition, retention, and advocacy initiatives.
- Coordinate with the marketing, product, and support teams to ensure community initiatives are aligned with product launches, campaigns, and strategic objectives.
Content and Communication:
- Create community content calendars, posts, newsletters, and announcements.
- Coordinate with the content and design teams to develop high-quality, branded assets for community utilization.
- Ensure adherence to uniform voice and tone standards in accordance with the company’s core values.
Engagement and Assistance:
- Serve as the main point of contact for community members, addressing inquiries, moderating discussions, and resolving concerns.
- Promote active, positive, and inclusive engagement within the community.
- Coordinate and implement online events, including webinars, AMAs, contests, and community challenges.
Data and Insights:
- Observe and document community expansion, engagement statistics, and sentiment evaluations.
- Leverage insights to enhance engagement strategies, content, and campaigns.
- Perform consistent community feedback analysis to guide product development and marketing strategies.
Leadership and Collaboration:
- Provide guidance and support to novice community managers and moderators.
- Coordinate with cross-functional teams to execute comprehensive campaigns and engagement initiatives.
- Represent the company at industry conferences, panel discussions, and online forums as required.
Necessary Qualifications
- Over ten years of experience in community management, digital engagement, or social media oversight.
- Demonstrated history of developing and overseeing international or highly active digital communities.
- Proficiency in analyzing community key performance indicators, engagement metrics, and user behavior trends.
- Demonstrated experience in collaborating with marketing, product, and support teams.
- Must successfully complete background verification.
- Proficiency with community tools and platforms: Discord, Slack, Telegram, LinkedIn, Facebook Groups, Discourse, and others.
- Excellent abilities in content development, communication, and moderation.
Preferred Qualifications:
- Proven experience in technology, FinTech, EdTech, or international SaaS platforms.
- Proficiency in community analytics and customer relationship management (CRM) applications.
- Proven experience in organizing and hosting virtual events and webinars.
- Proficiency in multiple languages is an asset.
What are the Benefits of Joining KloudOpp Limited?
- Salary: N600,000 to N800,000 per month.
- Fully Remote Work — collaborate with international teams
- Collaborate with the product, marketing, and engineering teams on live campaigns
- Career progression toward the roles of Community Director, Head of Community, or Senior Marketing Executive.
- Oversee strategic community engagement initiatives for an expanding international brand
- Opportunity to guide, instruct, and influence community practices
Application Procedure
Interested and qualified candidates are invited to submit their applications to:
ensuring the job title is indicated as the subject of the email.
Application Deadline is 31st December 2025.
- Compulsory Application Criteria Failure to satisfy any of these criteria will result in automatic disqualification.
Applicants are required to submit all of the following:
- CV / Resume outlining community management expertise
- Cover Letter emphasizing previous accomplishments in community development and active engagement
- Portfolio or references to managed communities, campaigns, or engagement examples
- A three-minute video overview detailing your experience in community management and your strategic approach.
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