Dovewell Oilfield Services Limited is recruiting for a Client Relations Officer.
Details of job description, requirements, and how to apply for this role will be outlined in this post.
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Quick Summary of Client Relations Officer at Dovewell Oilfield
| Company/Host | Dovewell Oilfield Services Limited |
| Job Category | Job |
| Job Type | Full time |
| Job Title | Client Relations Officer |
| Job Location | Lagos |
| Experience level | |
| End Date: | 31st December, 2025. |
About Dovewell Oilfield Services Limited
Dovewell Oilfield Services Limited is a Nigerian-owned oil and gas service firm based in Port Harcourt, Rivers State. It focuses on engineering, procurement, construction, and management (EPCM/EPCI) solutions for the energy and petroleum industries.
It is known as a hub of technology, creativity, and knowledge that makes a big difference in Nigeria’s oil and gas industry and the rest of West Africa.
The company’s focus on technology and creativity has made it a reliable partner for oil and gas companies in both the US and abroad. Its contributions help Nigeria become more self-sufficient in oilfield services, and they also create jobs and enable people in the energy sector to learn new skills.
Key Responsibilities
- Respond to client concerns swiftly and with professionalism. Notify clients regarding the company’s products, services, and promotional offers.
- Promptly, accurately, professionally, and courteously, all telephone communications and visitors are received with 100% consistency.
- Ensure that the vendor’s services to the company meet satisfactory standards and that payments are effectively negotiated.
- Proficiency in relationship management with clients, employees, and company vendors
- Time management and an effective documentation and file system
- Ensuring a high level of safety and confidentiality of documents and company information
- Oversee courier and dispatch operations.
- Process monetary claims submitted by site personnel for payment or reimbursement.
- Maintains the supplies inventory by monitoring stock levels; forecasting necessary supplies; placing and expediting orders; and verifying the delivery of supplies.
- Offers administrative support through the development and execution of organizational systems, procedures, and policies, as well as overseeing administrative initiatives.
- Offer administrative assistance to the direct supervisor and other team members as required.
- Oversight of Drivers and other support personnel.
- Deliver uniform and high-quality service to customers via phone and email as frontline officers.
- Address inquiries, suggestions, feedback, and complaints in a courteous and constructive manner.
- Ad hoc administrative responsibilities and additional reception duties.
- Perform any additional responsibilities as assigned by the Director.
- Arrange appointments and manage and update appointment schedules.
- Examine data to identify responses to inquiries from consumers or members of the public.
- Arrange travel itineraries and make hotel and transportation reservations for site personnel and visitors.
Application Procedure
Interested and qualified candidates are invited to submit their CVs to recruitment@dovewellgroup.com
ensuring that the Job Title is specified as the subject of the email.
Application Deadline is 31st January 2026.
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