Seven-Up Bottling Company is seeking the applications from interested and eligible individuals to fill the position of Head of IT Operations at Seven-Up Bottling Company who will among other responsibilities lead the development of strategies and roadmap and ensure its integration with the overall IT and enterprise strategic plans.
To learn more about the Head of IT Operations at Seven-Up Bottling Company, job responsibilities, eligibility criteria and how to apply for this role, kindly read on!
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Summary of Head of IT Operations at Seven-Up Bottling Company
| Company | Seven-Up Bottling Company |
| Category | Job |
| Job type | Full Time |
| Primary Location | Lagos, Nigeria |
| Job Field | ICT / Computer |
| Experience level: | 7 years |
| Deadline | 31st December, 2024. |
About Seven-Up Bottling Company Limited
Seven-Up Bottling Company Limited is one of Nigeria’s largest manufacturing enterprises, producing and distributing some of the country’s most popular beverages, including Pepsi, 7-Up, Mirinda, Teem, Mountain Dew, H2oH!, Lipton Ice Tea, and Aquafina luxury drinking water. SBC just joined the Home & Personal Care industry under the 2SURE brand, launching its first product, a Hand & Surface Sanitizer.
Seven Up has nine bottling factories with state-of-the-art manufacturing facilities strategically situated throughout the country.
7UP was founded by the Howdy Corporation in St. Louis, MO, and was a hopeful venture from the outset. Following the popularity of the Howdy Orange drink, C.L. Grigg, the company’s creator, wanted to experiment with lemons and limes. C.L. Grigg spent more than two years testing over 11 distinct formulations.
Responsibilities of Head of IT Operations at Seven-Up Bottling Company
- Leads the creation of strategies and roadmaps, ensuring their alignment with overall IT and corporate strategic plans.
- Collaborates with the IT senior leadership team on the service portfolio and governance necessary to prioritize resources.
- Service Improvement: Identifying and implementing service improvement strategies.
- Managing complaints, ideas, and compliments; and, perhaps most crucially, serving as the organization’s face or voice to internal consumers.
- Meet targets and expectations for internal customer service and support performance.
- Measure customer satisfaction and identify the major pain spots for consumers.
- Effectively establish, manage, develop, and train the service desk personnel.
- Establish and manage the team’s strategic vision, leading efforts to increase the availability and dependability of systems that line with NTUC Enterprise’s strategic platform and infrastructure ambitions.
- Establishes the goal and vision of the infrastructure, middleware, and devops group to cultivate a business-oriented attitude driven by continuous service improvement
- Utilizes persuading and negotiation abilities across IT and the company to allow cost-effective and innovative shared solutions in the pursuit of business objectives.
Eligibility Requirements
- B.Sc / HND in a related field.
- 7yrs+ experience in a forward-progressing technology management background
- Proficiency in the Microsoft Suite, especially Excel.
- ITIL certified.
- COBIT certified.
- Proficiency in either Contact Centre, Ticketing, or Monitoring Solutions.
How to Apply for Head of IT Operations at Seven-Up Bottling Company
All interested and eligible candidates should begin their application for this role by clicking on the apply now button below, then complete the application form.
Application closing date: 31st December, 2024.