Applications are currently being accepted for the position of Housekeeping Manager at Accor Hotel that will play a critical role in the provision of an exceptional guest experience by guaranteeing that all guest rooms, public areas, and back-of-house spaces adhere to the most stringent standards of hygiene, comfort, and aesthetics.
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Summary of Housekeeping Manager at Accor Hotel
| Company | Accor Hotel |
| Category | Job |
| Type | Full Time |
| Title | Housekeeping Manager |
| Contract Type | Permanent |
| Location | Ikeja, Lagos |
| Deadline: | Not given |
About Accor Hotel
With a portfolio that includes over 40 different hotel brands, ranging from luxury to economical, Accor is a prominent hospitality group in the world.
The hotels, resorts, and homes that Accor operates have a presence in more than one hundred countries, and they provide guests with unforgettable experiences.
The organization is dedicated to fostering meaningful connections for its visitors, as well as innovation and social responsibility.
A loyalty program called ALL – Accor Live Limitless, which awards members with points and prizes for their stays, is another way that Accor offers its customers exclusive benefits.
Job Description
- The Housekeeping Manager is critical to providing a great guest experience by ensuring that all guest rooms, public areas, and back-of-house spaces are clean, comfortable, and visually appealing. Â
- This position requires a hands-on leader with exceptional attention to detail, good team management abilities, and the ability to increase production while maintaining premium service levels.
Duties and Responsibilities of Housekeeping Manager at Accor Hotel
Operational Leadership:
- Oversee the daily operations of the housekeeping department, maintaining consistency and cleanliness throughout the hotel.
- Lead morning briefings and daily planning sessions for housekeeping supervisors and team members.
- Coordinate room assignments and cleaning schedules depending on arrivals, departures, VIPs, and guest preferences.
- Ensure that rooms and common areas are ready for peak check-in periods, working closely with the Front Office.
Team Management & Development:
- Recruit, train, mentor, and assess the housekeeping staff to provide a high-performance, service-oriented culture.
- Provide continuing training in cleaning procedures, safety regulations, grooming standards, and customer service.
- Monitor and manage team schedules, attendance, and time off requests to ensure that staffing levels are optimal.
- Create a pleasant work environment that values teamwork, motivation, and accountability.
Guest Service Excellence:
- Respond to guest requests and concerns about housekeeping services in a fast and friendly manner.
- Manage guest preferences, including allergies, special requests, and VIP services.
- Conduct regular room inspections to ensure that standards are fulfilled and guest expectations surpassed.
Inventory & Budget Management:
- Maintain adequate supply of all linens, guest amenities, and cleaning materials.
- Manage departmental expenses and costs by making effective use of materials and personnel.
- Identify and offer cost-cutting measures without sacrificing quality.
Compliance and Safety:
- Enforce adherence to hotel policies, safety standards, hygiene processes, and local health codes.
- Ensure correct use and maintenance of housekeeping equipment and tools.
- Conduct safety drills, chemical handling training, and ergonomics awareness sessions.
- Collaboration and Reporting:
- Work closely with the Front Office, Engineering, and Laundry staff to guarantee a smooth operation.
- Prepare departmental reports on room status, productivity data, inventory logs, and incident reports.
- Participate in management meetings and work on hotel-wide service improvement projects.
Required Qualifications
- Bachelor’s degree in hospitality management, hotel administration, or a related discipline is preferable.
- Having a diploma or certification in housekeeping or hotel management is advantageous.
- Minimum of three years of experience as a housekeeping manager or in a similar position.Â
- Strong leadership and team management skills.
- Ability to manage budgets, regulate inventory, and assure cost-effectiveness
- Understanding of housekeeping techniques, cleaning equipment, and chemicals.
- Knowledge of health, safety, and hygiene regulations
- Strong communication and interpersonal abilities.
Additional Information
- Experience and fluency in English are valuable qualities.
- Our dedication to Diversity and Inclusion: We strive to attract, recruit, and promote diverse talent.
Mode of Application for Housekeeping Manager at Accor Hotel
All interested and qualified individuals are to click on the apply now button below to start their applications.
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