Accor, a French multinational hospitality company that owns, manages, and franchises hotels, resorts, and vacation properties worldwide is looking for a Guest Service Agent to fill the vacant position.
Details about eligibility requirements, responsibilities and mode of application for Guest Service Agent at Mövenpick Hotels and Resorts will be given in this post.
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Summary of Guest Service Agent at Mövenpick Hotels and Resorts
| Company | Accor |
| Category | Jobs |
| Employee Type: | Full time |
| Job Title | Guest Service Agent |
| Experience | Previous hotel front office reception experience preferable |
| Job location | Lagos, Nigeria |
| End Date: | No deadline |
Mövenpick Hotel Ikoyi Lagos
The Movenpick Hotel Ikoyi Lagos is located in the beautiful green business neighbourhood of Ikoyi, which is adjacent to the entrance to Victoria Island.
Every stay, whether it be for work or pleasure, is transformed into a verdant haven thanks to the lush garden.
There are 182 rooms and luxury suites available, all of which provide traditional comfort, wifi, and other essential accommodation facilities.
In either our restaurant or pool bar, you may indulge in the cuisines of Nigeria and the rest of the world.Utilise the fitness facilities or go for a swim in the pool to maintain your equilibrium and bring your body back into balance.Read more about Mövenpick Hotels and Resorts
Job responsibilities:
- Every guest, every encounter, every day, we strive to provide individualised service and a memorable experience.
- Be an advocate for ALL. Accor’s rewards program for non-members
- Checking guests in and out. Maintaining accurate guest accounts.
- Taking bookings, offering useful information, and entering reservations
- Answering guests’ questions in a timely and effective manner.
- Addressing guest requests and complaints in a pleasant manner.
- Liaise with other departments to help guests and notify them of room transfers.
Qualifications for Guest Service Agent at Mövenpick Hotels and Resorts
Your Experience And Skills Include:
- Previous hotel front office reception experience is preferable.
- A first degree or equivalent in social discipline.
- Professional phone style and exceptional customer service abilities.
- Excellent communication, interpersonal, and time management abilities.
- A team-oriented individual with a positive attitude and prior experience is preferred. Opera is ideal but not needed.
Mode of Application for Guest Service Agent at Mövenpick Hotels and Resorts
If you are interested in this job and you possess the above qualification, kindly click on the application button below to apply for this job.
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