Applications are currently being accepted for the role of Key Account Manager at Jumia who will manage stock availability by coordinating teams across the business to deliver the product to the customer, work with marketing teams to improve product content and visibility, and own the pricing and promotions strategy to ensure continuous growth of Jumai’s existing business.
To learn more about the application process for the role of Key Account Manager at Jumia, eligibility requirements, and other vital information about the job post, please read on!
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Summary of Key Account Manager at Jumia
| Company | Jumia |
| Category | Job |
| Location | Nigeria |
| Job Title: | Key Account Manager |
| Job Type: | Full Time |
| Application | Online |
| Deadline | Not specified |
About Jumia
Jumia, the largest online marketplace in Africa, is based in 11 different countries and was listed on the NYSE in 2019.
There are three main components to the Jumia platform: the marketplace, which links buyers and sellers, the logistics service, which coordinates the transportation of goods, and the payment service, JumiaPay, which provides a secure and user-friendly way to make online purchases.
Phones and gadgets, home appliances, fashion, and cosmetics are just a few product categories the firm covers.
Convenient and affordable access to millions of goods and services was the driving force behind Jumia’s creation.
Jumia also provided a new channel for sellers to connect with customers and expand their businesses.
Job Role
As key Account Manager, you will be responsible for the overall customer experience and growth of the main vendors entrusted to you.
Your responsibilities include bringing in the relevant selection, designing targeted promotions, and managing important vendors in our marketplace. Constant communication with the Commercial Operations, Vendor Experience, and Marketing teams.
Responsibilities of Key Account Manager at Jumia
- To build our business, we focus on price and promotions, collaborate with marketing teams to improve product content and exposure, and manage stock availability by coordinating across departments to reach customers.
- Complete Sales performance of categories, vendors, merchant management, and sales strategy monitoring to improve the business unit’s net margin position (NMP) and gross merchandise volume (GMV).
- Customer acquisition methods include Value Offering, Sales Campaign Management, and so on.
- Create and communicate strategic insights to the business unit to synchronize important activities across many levels of the company.
- Analyze and present post-promotion analysis for retail and marketplaces, quantifying the influence on brand and category.
- Optimize your portfolio’s curation/assortment strategy to maximize revenue and sales velocity by assuring relevancy of selection and styling.
- Support the process of creating products and content in order to improve the live assortment.
- Plan and maintain consistent stock availability.
- Trend Spotting: Should be able to recognize larger trends and fill category gaps.
- Create a weekly marketing plan and determine which products/subcategories to promote on the website and through various channels (e.g., newsletters, Facebook).
- Create solid analytics to evaluate daily, weekly, and monthly performance and enhance future marketing, pricing, and product selection.
- Create and manage subcategories under Jumia. Maintain the profit and loss statement and build yearly and quarterly category strategy plans through financial analysis of the firm.
- Manage the whole physical product lifecycle, from strategy to tactical implementation, including product portfolio idea development.
- Collaborate with the vendor management team to discover vendors and negotiate contracts to provide the greatest quality and value.
- Collaborate with Jumia Services to increase product availability, lower prices, and reduce our working capital investment. Collaborate with system teams to identify the top opportunities for process automation and efficiency gains.
- Influence a large number of stakeholders within the organization; collaborate closely with team members and other business groups to generate results; and feel comfortable presenting projects and results to senior leadership on a frequent basis.
Competencies Required of Key Account Manager at Jumia
- Have the ability to prioritize critical accounts.
- Process Improvement Management
- Good understanding of P&L and cash flow management
- Skilled negotiating and value-based selling
- Experience negotiating bulk discounts, MOQs, and credit terms.
- Experience developing partnerships with strategic OEMs.
- Owner attitude and entrepreneurial drive
- Proficiency with Microsoft Office (Word, Excel, and PowerPoint) tools.
- Effective verbal and writing communication, as well as presenting skills.
- Problem solver, results-oriented, creative thinker with excellent written and verbal communication skills.
- Good problem-solving skills are essential.
- Demonstrated ability to manage many tasks concurrently.
- Ability to meet deadlines and targets while prioritizing tasks under pressure.
- The ability to create ideas autonomously and survive in a fast-paced start-up atmosphere is critical for success.
- Company and customer expertise
- Strategic perspective.
Qualification & Experience
- A bachelor’s degree in any discipline from a recognized and approved university.
- A minimum of four to five years of experience working in a fast-paced corporate setting, ideally in FMCG or general merchandise.
- Experience managing important accounts and channels in retail, consumer goods, and consumer electronics industries (national and international).
- Adequate understanding of the online marketplace and the e-commerce industry
- Strong commercial judgment, with a track record of effective negotiations and relationship management.
- Proven analytical thinking, project management capabilities, and great organizational abilities are necessary.
What Jumia Offer:
- A unique experience in an entrepreneurial, but structured setting.
- A rare opportunity to have a big impact on expanding the African e-commerce sector.
- Opportunity to join a highly professional and dynamic team.
- Our long-term goal is to develop the next generation of leaders, so we will experience exceptional personal and professional progress.
Application method for Key Account Manager at Jumia
All interested and qualified persons should apply for the Key Account Manager role by clicking on the “Apply Now” button below.