Upstream is looking for a seasoned Account Director to spearhead its commercial operations and client strategy inside the Nigerian telecom industry. This is a high impact leadership post for a strategic commercial expert poised to drive growth in one of Africa’s most dynamic mobile communications landscapes.
Also see:Junior Software Developer at SHS (Soladia Investment) | Lagos 2026
Quick Summary of Account Director – Nigeria at Upstream
| Company | Upstream |
| Category | Job |
| Job Type | Full Time |
| Job title | Account Director |
| Location | Hybrid – Lagos, Lagos, Nigeria |
| Benefits | Monthly Compensation |
| Experience Required | 15 years |
| Application Deadline |
About Upstream
Upstream is a global leader in mobile marketing automation and digital service innovation that enables Mobile Network Operators (MNOs) and brands to grow revenue, boost consumer engagement and prosper in the digital economy. With 20+ years of expertise and operations in 45+ markets across Africa, Latin America, Asia, Europe and the Middle East, we are trusted partners to more than 60 MNOs globally.
Upstream is based in Athens, Greece, with regional hubs in London, Dubai, Johannesburg, Lagos, São Paulo and Rio de Janeiro, combining global knowledge with deep local insight. We offer a full service from start to finish including strategy, creative development, technological deployment, campaign execution and ongoing optimization, providing a smooth, scalable and performance-driven experience.
Job Role
This is a fantastic opportunity for a commercial leader who enjoys driving strategic development, leading high performing teams and delivering quantifiable impact on big scale mobile marketing projects.
As an Account Director you will be responsible for the Nigerian Market and be the main point of contact between Upstream and our operator clients at executive and operational level
Key Responsibilities
Client Relationship & Growth
• Serve as the dedicated owner of client relationships, ensuring satisfaction and long-term
growth.
• Support the Regional Director with deep knowledge of Upstream’s business to win new
opportunities.
Account Management
• Supervise assigned accounts.
• Direct local partnerships and maintain strong stakeholder engagement.
• Lead contract negotiations and ensure timely closure of agreements.
Financial & Operational Oversight
• Manage account P&L, monitor performance, and oversee invoicing and payment processes.
• Ensure compliance with local regulations, contracts, and recruitment channels.
Project Leadership
• Mobilize and orchestrate cross-functional and virtual teams for project implementation.
• Coordinate internal teams (Sales, Pre-Sales, Legal, Product, Project, Support) to deliver
client objectives.
Marketing & Campaign Management
• Provide input on marketing campaigns and monitor execution, ROI, and ROM.
• Align marketing initiatives with client goals and market dynamics.
Operational Delivery
• Direct local operational resources and ensure accountability for client deliverables and
market inputs.
Requirements
- 15 years of experience in account management, preferably in telecom, technology, consulting, digital marketing or SaaS industries.
- Software as a Service (SaaS) expertise
- Experienced in the telecommunications sector with established industry connections.
- Strong interpersonal skills and relationship management
- Customer Journey Mapping and Customer Success experience
- Knowledge of Digital Services, E-Commerce, and B2B environments
- Technical proficiency and ability to collaborate with product teams
- Leadership and team coordination across multiple geographies
- High level of technical proficiency and comfort with digital platforms and analytics tools.
- Demonstrated ability to manage account P&L, contracts, and commercial negotiations.
- Qualifications
- Bachelor’s degree in Business, Marketing, Engineering, or related field
- Proven success in managing large accounts and delivering growth in emerging markets
Benefits
We offer a competitive base salary and benefits, directly dependent on the candidate’s qualifications and skills. The real excitement comes from working closely with a dynamic, smart, agile and highly motivated team in a competitive and fast paced environment.
How to Apply
Interested and qualified candidates should submit their application online by clicking on the Apply Here button below.
YOU MAY ALSO BE INTERESTED IN:
Civil Engineer at Renaissance Africa Energy | How to Apply
Petrophysicist at Renaissance Africa Energy | How to Apply
Product Manager (Remote) at VivaFemini Limited – How to Apply
BATN Foundation GAP 2026 (₦1.5m Grant for Graduate Agripreneurs) | How to Apply
BATN Foundation F4F Grant 2026 (Up to ₦10M for NYSC Agripreneurs)
Rotary & Fixed Wing Superintendent at Renaissance Africa Energy | How to Apply
Future-X Unilever Campus Ambassadors Program (FUCAP) 2026 | Apply for ₦140k Monthly Internship