Multigate, a financial technology company focused on providing solutions that cut across payments acquisition, is recruiting for a Front Desk Representative.
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Quick Summary of Front Desk Representative at Multigate – Fintech Career Opportunity
| Company | Multigate |
| Category | Job |
| Job Type | Full Time |
| Job title | Front Desk Representative |
| Location | Lagos, Nigeria |
| Benefits | Monthly Compensation |
| Experience Required | |
| Application Deadline | Not specified |
About Multigate
Multigate is a licensed treasury management and cross-border infrastructure company created in 2017 with an aim to build trust in Africa’s trade infrastructure . We make global trade simple for companies by automating treasury procedures and simplifying cross-border trade payments .
Based in London, with operating bases in Canada and Nigeria, Multigate offers a consolidated platform for corporates to access all global bank balances in one place, execute payments, reconcile accounts and manage FX transactions.
We serve corporates and financial institutions across Africa and beyond, and were the first Africa-focused fintech to be completely validated by SWIFT.
Description
We are looking for a Front Desk Representative with excellent communication and interpersonal skills to join our team. As a Front Desk Representative, you will be responsible for different receptionist and clerical duties at our office. You will be the first point of contact with all visitors including our clients and vendors. Essentially, you will be responsible for the first impression we make.
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises.
Responsibilities
- Welcome visitors and provide exceptional service to clients.
- Answer incoming calls, redirect them to the appropriate department, and take messages as needed.
- Coordinate and manage appointments, meetings, and conference room schedules to avoid conflicts.
- Direct visitors to the appropriate personnel or office.
- Support workplace security by managing visitor badges and maintaining accurate visitor logs.
- Receive, sort, and distribute letters, packages, and deliveries to the appropriate departments.
- Keep the reception area clean and organized, ensuring all necessary materials (e.g., pens, forms, brochures) are available.
Requirements
- Proven experience as a front desk representative, agent, or relevant position
- BSc in a relevant field
- Familiarity with office machines (e.g. fax, printer, etc.)
- Proficient in English (oral and written)
- knowledge of MS Office (especially Excel and Word)
- Excellent written and verbal communication skills
- Excellent interpersonal skills
- Excellent organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
Benefits
- Competitive Salary
- Pension
- Healthcare
How to Apply
Interested and qualified candidates should submit their application online by clicking on the Apply Here button below.
Please note that only shortlisted candidates will be contacted.
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